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Understanding your inventory connection status

Check your POS connection, last sync, and total products — and know when to act.

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What is your inventory connection status?

Your inventory connection status shows whether Unify is receiving live stock updates from your POS, when it last synced, and how many products are coming through. Checking it is the quickest way to confirm everything's working — and to spot when something needs your attention.

Keeping an eye on this means you can trust that the right products are showing across your channels, and catch any issues before they affect shoppers.

Where to find it

Go to the Inventory tab in your Unify dashboard. At the top you'll see the status of your POS connection, the time of the last successful sync, and the total number of products we've received:

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There are three things worth checking here:

  • Connection status — confirms your POS is linked and sending stock updates
  • Last sync — when we last received fresh data; a recent time means your stock is up to date
  • Total products — how many products are currently coming through in your feed

When to take action

  • If your last sync was a while ago, it's worth checking your connection.
 
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